Shipping Policy

Last Updated: September 18, 2026

At ShopNestKart.in, we work to make sure your order reaches you safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Shipping Methods

We currently offer shipping through trusted courier and logistics partners.

Depending on your location and product availability, your order may be shipped using:

• Standard Delivery

• Express Delivery, where available

• Other delivery services offered at checkout

The available shipping method and estimated delivery timeframe will be displayed during checkout whenever applicable.

We may select the courier partner based on delivery location, product type, availability, and serviceability.

2. Order Processing Time

Orders are generally processed within 1–2 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing time refers to the time required to prepare and dispatch your order. It is separate from the actual delivery time.

During sales, promotional periods, holidays, or unusually high order volumes, processing may take longer than usual. If there is a significant delay, we will make reasonable efforts to keep you informed.

3. Delivery Timeframes

After your order has been dispatched, estimated delivery generally takes:

Standard Delivery: 3–7 business days

Express Delivery: 1–3 business days, where available

Delivery time may vary depending on your location, courier service, weather conditions, holidays, and other circumstances beyond our reasonable control.

The delivery estimate provided at checkout or after dispatch is an estimate and not a guaranteed delivery date unless specifically stated otherwise.

Remote and difficult-to-service locations may require additional delivery time.

4. Shipping Costs

Shipping charges will be displayed during checkout before you complete your purchase.

Our shipping charges are:

Standard Shipping: ₹49

Express Shipping: ₹99, where available

Free Standard Shipping: Available on orders above ₹499.

We may offer additional shipping promotions from time to time. Any applicable shipping offer or condition will be displayed on our website or during checkout.

5. Tracking Information

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or your ShopNestKart.in account, depending on the available service.

Tracking information may take some time to become active after the courier collects the package.

You can use the tracking details provided to check the current status of your shipment.

If you have not received tracking information within 24 hours after your order is dispatched, please contact us at:

support@shopnestkart.in

6. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

Please carefully check your:

• Full name

• Mobile number

• House/building number

• Street/locality

• City

• State

• PIN code

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

Additional delivery or re-shipping charges may apply where a shipment needs to be sent again because of incorrect information provided by the customer, subject to applicable law.

7. Delivery Attempts and Failed Delivery

Our courier partner may make multiple delivery attempts depending on its standard procedures.

A delivery may fail because of:

• Incorrect or incomplete address

• Customer unavailable at the delivery address

• Incorrect phone number

• Refusal to accept the package

• PIN code or location not being serviceable

• Other courier-related circumstances

If an order is returned to us because delivery could not be completed, please contact support@shopnestkart.in.

Depending on the circumstances, we may arrange re-delivery or process the order in accordance with our Return & Refund Policy.

8. Delivery Delays — How to Contact Us

If your order has not arrived within the estimated delivery timeframe, please contact us at support@shopnestkart.in.

To help us investigate the delay quickly, please include:

• Order number

• Customer name

• Registered mobile number

• Tracking number, if available

• A brief description of the issue

What happens after you contact us?

Step 1 — Contact Support:
Email support@shopnestkart.in with your order and tracking details.

Step 2 — Shipment Check:
Our support team will check the latest shipment status and, where necessary, contact the relevant courier partner.

Step 3 — Update:
We will provide you with the available shipment information and the next steps.

Step 4 — Further Assistance:
If the shipment appears lost, significantly delayed, or otherwise requires further action, we will work with the courier partner to investigate and provide an appropriate resolution in accordance with our policies and applicable law.

Please allow 2–3 business days for us to investigate a delivery-delay request.

For urgent delivery concerns, you may also contact us at +91 9996999189 during our support hours.

9. Customer Support Hours

Monday to Saturday: 10:00 AM – 7:00 PM IST

Sunday & Public Holidays: Closed

You can email support@shopnestkart.in at any time. Emails received outside our support hours will be addressed during the next available support period.

10. Damaged Packages or Products

If your package appears visibly